At [Janitorial Outlet], we are committed to delivering your orders as quickly and efficiently as possible. Please take a moment to review our shipping policy to understand how your order will be processed and shipped.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout based on your location and the shipping method you choose. Estimated delivery times very by location and are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (available for select locations)
International Shipping
We currently offer international shipping to [All countries]. International shipping times vary based on location and customs processes. Please note that customs fees, duties, and taxes are the responsibility of the customer.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your order's progress directly through the shipping carrier's website.
Delayed or Lost Packages
While we strive to ensure timely delivery, there may be occasions when packages are delayed due to factors beyond our control (weather, customs delays, etc.). If your package is significantly delayed or appears lost, please contact us at [Our contact page] for assistance. We will work with the carrier to resolve the issue as quickly as possible.
Damaged or Incorrect Items
If your order arrives damaged or if you receive the wrong item, please contact us within 7 days of receiving your package. We will arrange for a replacement or refund based on the situation.
Contact Information
If you have any questions or concerns about your shipment, please reach out to our support team at [[Our contact page] and we’ll be happy to assist you!
